Hi,
Today I upgraded my CyberLink PowerDVD 14 Ultra blu-ray player, because it cannot not play my blu-ray movies anymore. My new CyberLink PowerDVD 17 will play a general DVD disc, but it will NOT play a blu-ray disc. My platform, HP Z1 workstation, is verified as capable by the Ultra HD blu-ray advisor that I have downloaded from CyberLink.
How can I solve this problem ?
Regards
Greetings,
I hope you can help me because I am experiencing an issue regarding the internal SD-card reader.
The main use of this part of the hardware is to boot a SSD which uses the ODD SATA Port. Once the SSD loads, the SD-card is not load anymore, until a server reboot (almost never).
Everything was working properly until this weekend when, suddenly, the server went powered off and stucked at boot point. Then I checked the iLO Diagnostics panel and I found this:
"Controller firmware revision 2.10.00 Embedded media manager failed initialization".
Well, I did a bootable USB to keep the server working but I really want to know where can be the problem, because it is really strange if it was broken "by use", when the "use" of the SD reader is, almost, 0.
Thank you so much for your help!
My PC shut-off automatically, after that it won't on the power. When I tried to trace through the issue I see that the power supply on the cord have green light but on the PC no longer has the indicator on.
I have a z800 with board 001 & boot block dated 01/30/09. It's booting fine and running with dual X5620's (Westemere EP). Does anyone have any experience running other Westemere processers on the 001/'09 boot block and know what's the fastest I can install?
Thanks,
Erik
We are using HP Device Manager 4.7 SP7 to control our 400 HP T630 thin clients. Everything is going wel except for automatic Bios updates. Our HP T630 thin clients are running M40_0102 and I want to upgrade them to M40_0103.
The OS on the T630 is Win10 IoT-64bit from the HP site. (release from 03-23-2017)
With HPDM I copy HPBIOSUPDREC64.exe and the Bios file M40_0103.bin to C:\temp
Then i run the command C:\temp\HPBIOSUPDREC64.exe -s -fm40_0103.bin
The update will not run and the logging says the following;
2017/07/26 10:12:32.631|000015C4|Information|CHPBiosUpdateApp::InitializeProperties|******************************************************************
2017/07/26 10:12:32.631|000015C4|Information|CHPBiosUpdateApp::InitializeProperties|** Start of HPBIOSUPDREC session, version 1.1.22.1 **
2017/07/26 10:12:32.647|000015C4|Information|CHPBiosUpdateApp::InitializeProperties|******************************************************************
2017/07/26 10:12:32.647|000015C4|Information|CHPBiosUpdateApp::InitializeProperties|Command line: -s -fM40_0103.bin
2017/07/26 10:12:32.663|000015C4|Information|CHPBiosUpdateApp::InitializeProperties|DASL PnP ID NOT found
2017/07/26 10:12:32.725|000015C4|Information|HPBiosUpdate:
mbiosInfo::GetSmbiosInfo|Getting SMBIOS information
2017/07/26 10:12:32.725|000015C4|Information|HPBiosUpdate:mbiosInfo::GetSmbiosInfo|Successfully retrieved SMBIOS settings: BIOS Family = M40, version = 05.11
2017/07/26 10:12:32.741|000015C4|Information|HPBiosUpdate:mbiosInfo::GetSmbiosInfo|PCID: ' ', AT-p supported: no, portable: yes
2017/07/26 10:12:32.819|000015C4|Information|HPBiosUpdate:
rivateWmiInfo::GetPrivateWmiSettings|Successfully retrieved Private WMI settings
2017/07/26 10:12:32.835|000015C4|Information|HPBiosUpdate:rivateWmiInfo::GetPrivateWmiSettings|m_isEfiUpdateSupported = 1, m_isEspDriveSupported = 0, m_isEncryptionSupported = 0
2017/07/26 10:12:32.835|000015C4|Information|HPBiosUpdate:rivateWmiInfo::GetPrivateWmiSettings|m_isBiosUpdateSet = 0, m_isUefiToolsRequired = 1
2017/07/26 10:12:34.555|000015C4|Information|HPBiosUpdate:ublicWmiInfo::CheckWmiSettingSetupLogIn|Setup Password is NOT set.
2017/07/26 10:12:36.601|000015C4|Information|HPBiosUpdate:ublicWmiInfo::GetBiosSettingValue|Setting not found: Lock BIOS Version
2017/07/26 10:12:37.742|000015C4|Information|HPBiosUpdate:ublicWmiInfo::GetBiosSettingValue|Setting not found: Update Base Embedded Controller Firmware
2017/07/26 10:12:37.757|000015C4|Information|HPBiosUpdate:ublicWmiInfo::GetPublicWmiSettings|Successfully retrieved Public WMI settings
2017/07/26 10:12:37.773|000015C4|Information|HPBiosUpdate::CabFile:arseUpdateName|Processing image filename 'M40_0103.bin'.
2017/07/26 10:12:37.788|000015C4|Information|CHPBiosUpdateApp::InitInstance|Update BIOS Family = M40, version = 01.03
2017/07/26 10:12:37.788|000015C4|Error |CHPBiosUpdateApp:erformSilentFlash|Always flash flag '-a' not found, update will not be performed.
2017/07/26 10:12:37.804|000015C4|Information|CHPBiosUpdateApp::ExitInstance|HPBIOSUPDREC Return Code = 273
2017/07/26 10:12:37.820|000015C4|Information|CHPBiosUpdateApp::ExitInstance|****************** End of HPBIOSUPDREC session ******************
2017/07/26 10:12:37.835|000015C4|Information|CHPBiosUpdateApp::ExitInstance|
I thought I whas missing the -a command and went on with the following command;
C:\temp\HPBIOSUPDREC64.exe -s -fm40_0103.bin -a
Only to see a new error;
2017/07/26 10:13:19.100|00001744|Information|CHPBiosUpdateApp::InitializeProperties|******************************************************************
2017/07/26 10:13:19.100|00001744|Information|CHPBiosUpdateApp::InitializeProperties|** Start of HPBIOSUPDREC session, version 1.1.22.1 **
2017/07/26 10:13:19.115|00001744|Information|CHPBiosUpdateApp::InitializeProperties|******************************************************************
2017/07/26 10:13:19.115|00001744|Information|CHPBiosUpdateApp::InitializeProperties|Command line: -s -fM40_0103.bin -a
2017/07/26 10:13:19.131|00001744|Information|CHPBiosUpdateApp::InitializeProperties|DASL PnP ID NOT found
2017/07/26 10:13:19.162|00001744|Information|HPBiosUpdate:mbiosInfo::GetSmbiosInfo|Getting SMBIOS information
2017/07/26 10:13:19.178|00001744|Information|HPBiosUpdate:mbiosInfo::GetSmbiosInfo|Successfully retrieved SMBIOS settings: BIOS Family = M40, version = 05.11
2017/07/26 10:13:19.178|00001744|Information|HPBiosUpdate:mbiosInfo::GetSmbiosInfo|PCID: ' ', AT-p supported: no, portable: yes
2017/07/26 10:13:19.240|00001744|Information|HPBiosUpdate:rivateWmiInfo::GetPrivateWmiSettings|Successfully retrieved Private WMI settings
2017/07/26 10:13:19.256|00001744|Information|HPBiosUpdate:rivateWmiInfo::GetPrivateWmiSettings|m_isEfiUpdateSupported = 1, m_isEspDriveSupported = 0, m_isEncryptionSupported = 0
2017/07/26 10:13:19.256|00001744|Information|HPBiosUpdate:rivateWmiInfo::GetPrivateWmiSettings|m_isBiosUpdateSet = 0, m_isUefiToolsRequired = 1
2017/07/26 10:13:19.431|00001744|Information|HPBiosUpdate:ublicWmiInfo::CheckWmiSettingSetupLogIn|Setup Password is NOT set.
2017/07/26 10:13:21.460|00001744|Information|HPBiosUpdate:ublicWmiInfo::GetBiosSettingValue|Setting not found: Lock BIOS Version
2017/07/26 10:13:22.589|00001744|Information|HPBiosUpdate:ublicWmiInfo::GetBiosSettingValue|Setting not found: Update Base Embedded Controller Firmware
2017/07/26 10:13:22.600|00001744|Information|HPBiosUpdate:ublicWmiInfo::GetPublicWmiSettings|Successfully retrieved Public WMI settings
2017/07/26 10:13:22.616|00001744|Information|HPBiosUpdate::CabFile:arseUpdateName|Processing image filename 'M40_0103.bin'.
2017/07/26 10:13:22.616|00001744|Information|CHPBiosUpdateApp::InitInstance|Update BIOS Family = M40, version = 01.03
2017/07/26 10:13:22.866|00001744|Information|HPBiosUpdate:artition::FindHp_ToolsPartition|No HP_TOOLS partition found.
2017/07/26 10:13:22.882|00001744|Warning |CHPBiosUpdateApp:repareEfiFlash|No BIOS recovery partition was found.
2017/07/26 10:13:22.882|00001744|Information|CHPBiosUpdateApp:erformSilentFlash|EFI flash is not supported, will attempt WMI flash.
2017/07/26 10:13:22.913|00001744|Error |HPBiosUpdate::WmiFlash::QueryFlashROM|WMI method to Query Flash Rom failed, hr = 0x00000000, return Code = 0x3
2017/07/26 10:13:22.929|00001744|Information|CHPBiosUpdateApp::ExitInstance|HPBIOSUPDREC Return Code = 3010
2017/07/26 10:13:22.929|00001744|Information|HPBiosUpdate::RestartSystem|************* End of HPBIOSUPDREC session - restarting *************
2017/07/26 10:13:22.944|00001744|Information|HPBiosUpdate::RestartSystem|
It says something about the flash method I cant figure out.
2017/07/26 10:13:22.882|00001744|Information|CHPBiosUpdateApp:erformSilentFlash|EFI flash is not supported, will attempt WMI flash.
2017/07/26 10:13:22.913|00001744|Error |HPBiosUpdate::WmiFlash::QueryFlashROM|WMI method to Query Flash Rom failed, hr = 0x00000000, return Code = 0x3
Hopefully someone can put me in the right direction to resolve this issue.
Hope you’re well
Our team are having an issue setting up a P6000/P2000 combination in a HP Z840
With the cards configured in these slots:
1 – HDMI (Decklink daughterboard)
2 – Blackmagic Decklink
3 – Myricom 10GbE
4 – NVidia P2000
5 – HP ThunderBolt
6 - NVidia P6000
We are receiving this fatal error when working in DaVinci Resolve
928 – Fatal PCIe error
PCIe error detected
Surprise link down error on Slot 6
Gferrsts: 0x100 Xpuncerrsts: 0x0 Uncerrsts: 0x20
Press enter to continue.
Do you have any advice or could point us in the direction of someone who could offer advice? We have tried slowing the slot speed down to Gen2 but the error is still showing up
Unfortunately, we have to use slot 5 for the thunderbolt, which is limiting our configuration options. We are about to try the P6000 in a different x16 slot
The P2000 is being used for GUI, the P6000 just for processing
Cheers
Jamie
Trying to apply a custom image to an EliteDesk 800 G3 but when I get to the part where it asks what partition to install it on, the box is empty and says it does not have any storage drivers. I've tried injecting a couple into the image with no success.
This setup uses an M.2 SSD. Any idea what driver it's actually looking for?
Edit: It's a Gen 3
Dear all,
I have done a clean install of WIndows 10 (64bit) on my workstation. This was not without any challenges tho.
I have downloaded and installed all SoftPacs as listed in the software and driverpage (https://support.hp.com/us-en/drivers/selfservice/hp-z420-workstation/5225033/model/5228607)
However the PCI Serial Port driver seems not to be among those.(see screenshot below)
Should I have installed a softpack not listed in the Z420/Win10 list? Supposedly it has to do with the Intel Active Management Technology (AMT) Driver, but I've found no softpack for this. I have come across quite a few forum posts where people were asking for this driver, but the links to solutions are no longer working.
As a last resort I've tried to use the HP Softpack Download manager, but this doesn't seem trustworthy as it lists previously installed Softpacks as not instaled...
Can anyone please advise which Softpack to use for the above mentioned driver? Would there be a preferred order of installing the softpacks?
Thanks :-)
Michel
Hi
Thanks in advance. May be I'm not on correct board but not found proper board where I can ask my question. Please route my ticket to server's board.
We have HP ProLiant DL360 G5 Server with Redhat 4 and 2.6.9-55.ELsmp kernel. I dont have this server's ILO information, so need to discover server's ILO IP through hponcfg command but it shows below error:
Error opening libcpqci.so: libcpqci.so: cannot open shared object file: No such file or directory
HPONCFG RILOE II/iLO setup and configuration utility
Version 3.1.0 (c) Hewlett-Packard Company, 2010
ERROR: Could not find the iLO/RILOE-II Device Node.
Please check if the iLO driver module is installed and running properly.
ACTION REQUIRED: Install/Re-install hp Lights-Out driver package('hp-ilo' RPM) for iLO.
Also ipmi is not getting started when its driver installed properly. Is there any way through which I can get ILO ip.
Thanks.
Regards,
Amol M
Hi everybody !
My external hard drive is usb 3.0 powered by 1 cable. The device work perfectly on my surface but I can't connect it on my Z620 Desktop. All USB 3.0 front and back doesnt work... or it does randomlly
The hard drive used to work on only 1 port and not the others. Now it's not working at all. Still good on the surface although.
Explorer.exe crash when the drive is on, Disk management also doesn't work well and Command Prompt Diskpart also.
I'm 100% sur it's not the device, It has to be the Z620 Desktop.
When I compare the hard drive on the surface and on the desktop, it doesnt show the same setting.
For example with Diskpart :
On the Surface, Attributes are all "No " and on the Desktop it's on "Read-only Yes"
With Disk management :
On the Surface it's alright and on the Desktop it's unallocated or sometime it's GPT and I can't change anything.
Furthermore, my USB 3.0 CF/SD card reader doesn't work. It's used to but now I can only use it with USB 2.
Any other device on all USB Port are ok ( Keyboard, mouse, webcam , usb stick etc... )
I've check the Device Manager, uninstall and re-install driver. It didn't change anything.
I though about power problems on the USB 3.0 ports however my CF/SD card reader is also not working on USB 3.0
Thank you for any information about it and I wish you a cool and nice Day
Hi.
Is there any way to refill the liquid cooling in the Z420?
In my cooling there is pretty much only air so the PC overheats instantly.
Older great dual H5630 xeon xw8600 workstaion. All 8 cores working fine. Would like to turn on hyperthreading.
Could not find option in 1.35 BIOS, so upgraded to 1.45A Bios. No option here as well. Have 3 other non-hp dual xeon machines - all with hyperthreading turned on from the BIOS.
Is this option not supported on the xw8600 workstation?
Donating all the CPU to cancer research, so this is not for gaming on personal profit.
Thanks in advance.
Hello everyone,
I would like to describe my problems with microtower PC HP DX2400. After some time of normal function the hardisk of this computer become corrupted. In this computer HP DX2400 I changed 3 hard disk seagate Barracuda until I found out that the motherboard of this computer destroys hard disks. Therefore I removed original motherboard from this computer and replaced this motherboard with the motherboard ASRock G41C-GSR2.0 LGA 775 Intel G41 + ICH7 Intel Motherboard
and problems with the disks went away. Now after next 2 years of using this computer I have no more hardware problems with it. I only wanted to share my experience.
Best regards
Dr. Jiri Kocian Jr.
Dear Expert,
Would like to check HP Z820 workstation can support AMD Firepro W8100 graphic card?
Best Regards,
Kenny Wong
Hello,
First off, sorry if this is in the wrong forum, I tried to pick the most relevant category.
I've been in the process of updating the firmware and drivers for a number of ProLiant servers that we're running ESXi 6.0.0 U3 on and I'm running into a bit of a frustrating problem that I haven't found a solution to anywhere on the net. After I use the HP SPP (Specifically the 2017.04.0 version, the last to support the G8 series) to update these servers and apply the appropriate VMware drivers through the vCenter update manager I'm receiving the following error during POST:
One or more attached drives could not be authenticated as a genuine HP drive. Smart Array will not control the LEDs to these drives.
The drives in question are Samsung 840 Pro 256GB 2.5" SSDs installed using genuine HP drive sleds. I have a SmartArray P420i in these machines as well.
Prior to these updates these drives were having no issues with the SmartArray and the green LED indicator on the HDD symbol was lighting up just fine. Now the LED indicator on the drive sled is dark and only the occasional write indicator flashes on the outer ring of lights. There is also an amber light flashing on the power indicator, which I can only assume is being caused by this issue, since all of the hardware has checked out clean.
Has anyone else had this issue, has anyone managed to solve it? I'm very hesitant to continue updating the rest of the hosts because this has happened on each one that I've updated so far and it's quite annoying. Thanks for any help offered.
ayudenme porfavor, quiero ampliar la memoria de mi portatil pero no se que tipo de memoria ram tiene (sea ddr ddr2 ddr3 oddr4 ) asi que si alguine me puede ayudar se lo agradeceria
I purchase a HP prodesk 600 G3 but in partsurfer it shows RoHS validation service unavailable-RoHS compliance status may not be current. Why it shows.
sorry for annoying but im from isreal and i want to buy a product and i just want to know if there are a customs on it or no and if there are how many is the value of the custom...
ik that the board does not belong for what a im talking about now ... sorry about that
Have a few HP CB1-016 chromeboxes that have been setup with a single ID. When the chromebox is booted and that ID is logged into, the machine automatically reboots itself taking the user back to the login screen. Additional attempts to log into this ID nets the same results. However, if the option to sign in as a guest is selected at the login screen (instead of logging into the one available ID), no problems are encountered. Has anyone encounter this problem before (even in similar models, like CB1-014) and, if so, found a successful resolution?
We have several HP Z1 workstations in our environment - all are HP Model B5Q12UA#ABA running Windows 10 x64 Professional Build 10.0.15063 (Creators Update). BIOS is HP J52 v2.74 10/21/2016.
Following an automatic restart, one HP Z1 workstation failed to start. The power button was flashing red (4 times followed by a two second interval) and the flashes were accompanied by four beeps on the same intervals. The HP Z1 workstation maintenance manual indicates a "Power Failure (power supply is overheated)" as the likely cause.
I have followed the recommendations in the manual as follows:
1. I have checked all the connections to the power supply to ensure they are secure on the system board.
2. I removed the hard disk, graphics card, and optical disk drives and powered on the workstation. The system failed to enter post.
3. I took a known good power supply from one of our other HP Z1 workstations and swapped it for the power supply on the defective unit. The HP Z1 still failed to enter post and the power button still flashed red 4 times (4 beeps). I took the power supply from the defective workstation and used it to power up the HP Z1 which I'm using to prepare this post.
In other words, I have determined the issue is not caused by the power supply. I am at a loss as to what to try next. Any help would be appreciated.
