We had an issue not able to discover HP T620 thin clients in our HP Device Manager 4.7 environment. I decided to upgrade HPDM to version 4.7 SP8 in case this was the issue, but still no improvement.
I believe that the devices have been in Device Manager earlier, but where deleted when stored as spares. After reinstating them they are not discovered any more in HPDM. I have tried to discover on both their exact ip address and VLAN. We have a base of T610, T620, T630 and T730 thin clients and as far as I can see it only occurs with the T620 thin clients.
Is there another way to fix this problem?
kind regards,