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BOOT PROBLEM

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My HP 280 G2 MT Business PC Shutdown  and now can not boot up.

What could be the reason for this?


Z620 won't boot/no display

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Hi everyone,

 

I have a Z620 that I'm not getting any display output and not sure if it's even passing POST. So far I've tried with both a Quadro M4000 and a Radeon R290 but to no avail. Not getting any beeps but after just about a minute, all the fans start spinning at 100%.

 

Any help is greatly appreciated, thanks!

Z620 Z420 New BIOS 3.95 Wrong HP HowTo

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There have been two recently released important BIOS upgrades for the Z420/Z620 and the Z820 workstations related to significant security risks on the Intel side.  The Z420/Z620 motherboards are so similar they use the exact same BIOS, and the Z820 has a different installer that results in the same BIOS version number but via a different .bin file (the BIOS code to be uploaded into firmware).  The .bin for file the Z420/Z620 is J61_0395.bin, and for the Z820 is J63_0395.bin.  The installers are via SP98273 and SP98275, respectively.

 

HP has provided wrong installation instructions for the 3.95 upgrade for all 3 workstatons.... HP mistakenly integrated some of the BIOS upgrade instructions from the Z440/Z640 and Z840 workstations into the ZX20 instructions which if followed is a guarantee to fail.

 

A common topic here is doing BIOS upgrades from within BIOS as the safest way to go.  There is an in-OS utility that can also be used but which carries significantly higher risks.  For example, running this utility (built for XP/W7/W8) has resulted in bricked motherboards if it is run under W10.  Supposedly that issue has been improved upon with later BIOS upgrade software.

 

The current HP mistakes:  These are significant in that they apply to upgrading BIOS from within BIOS for 3.95, and the mistakes take away the safest way to do the upgrade.  Here are the "Installation Instructions" as currently provided, from the HP drivers web site, and also from within the SP installer software itself:

HP's Installation Instructions (Z420/Z620 BIOS 3.95, SP98273 and Z820 BIOS 3.95, SP98275):

  1. Insert a USB key into the computer that has the downloaded BIOS SoftPaq.
  2. Execute the SoftPaq.
  3. Select the Copy option from the GUI. Alternatively, the BIOS binary file is located in the following directory: C:\SWSETUP\SP98273\HPBIOSUPDREC      (EDIT:  THIS DOES NOT EXIST FOR THE ZX20 WORKSTATIONS)
  4. Copy the binary to the following directory on the USB key:\Hewlett-Packard\BIOS\New    (EDIT: THIS IS FOR ZX40 WORKSTATIONS, NOT THE ZX20 WORKSTATIONS)
  5. Insert the USB key into the workstation that is to be updated and reboot or boot the unit to the Startup menu by pressing Esc during POST (before the OS loads).
  6. Use the arrow keys to select the "Flash System Bios" option. Follow the prompts to update the BIOS. Alternatively, the "Flash System Bios" feature is available in BIOS Setup from the Main menu.

I recognized this wording from the instructions for upgrading BIOS from within BIOS for the Z440/Z660/Z840 workstations.  If you follow these HP directions here is what you get:

IMG_0880.JPG

 

The corrected directions are as follows:

1.  Prepare a smaller sized USB drive (I use an 8GB USB2 drive, red Kingston DT101 G2 usually) by formatting it (long, not quick type of format), in FAT or FAT32 with default settings.

2.  Download the proper SP... for us it is the one for Z420/Z620, SP98273.  Have that on your desktop.  Launch it, let it open a bit, then cancel the process.

3.  Navigate into the root level of your C drive where you can see a SWSetup folder.  Inside that will be the folder for the SP you cancelled out of.  In there will be a folder DOS Flash.  In that will be a file with name J61_0395.bin assuming you are not doing this for a Z820.  Note that in HP's wrong Installation Instructions in #3 above they refer to "HPBIOSUPDREC" which is only present if you're working with a ZX40 workstation.

4.  Copy out that .bin file and paste it onto the top level (root level) of your prepared thumb drive.  Have the workstation fully off, and cold boot with that thumb drive in one of the USB2 ports.  We use the top front one.  DO NOT use a USB3 port, which will have blue rather than black plastic inside it.

5.  Use your normal method of getting into BIOS, F10 Setup area, and navigate to the first tab, "File", and then down to "Flash System ROM".  Hit enter, proceed, the BIOS upgrade will proceed automatically, and the workstation may shut down and restart by itself in this process.  Don't rush things..... 

6.  I usually select Save Changes and Exit and power down the system as the last step.  On your next cold boot you should be able to see the new 3.95 BIOS version stated in the bottom left corner of your boot screen early on.

 

This mixup has been out for quite some time.... it would be nice to get it corrected.

 

 

pricing

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Hello,

In 2014 I purchased a HP 19 all in one PC 2113w and I just wanted to get the pricing for this computer in that year.  I am trying to recover business expenses from my former employer and I need to know what I paid for it.  I cannot find the receipt or info on it because I have moved and lost  it in transition.  Can anyone help?

Much appreciated

boots4lmn

Z WORKSTATION FAIL

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Hi there.......  I feel betrayed!  I paid $4000 4.5 years ago for my HP Workstation. I informed my sales/designer that I wanted a build to manage videography, in addition, to still images. She assured me that what I was purchasing would be the perfect build.  I leapt, and for more than four years now, I have had few issues. A recent purchase of a $400 suite of imaging and video software (ACDSee) has become a nightmare.  HP has assisted in BIOS updates, drivers, etc and the software company tech support (very knowledgeable) assisted in the install.  He examined the system's properties and found the card installed with the original build was/is "NVIDIA QUADRO K3200M.  The "M" stands for "mobile."  This card, he indicated for me, is now six years old, which means it was well over a year old when I purchased my system.  The question, since this was to be my "forever answer" to my video processing needs, is, is there any recourse?  I cannot run the new software because that card does not contain sufficient memory.  I am asking this community first because HP tech is saying "oh well. Perhaps a new computer."  That was an off-hand comment with a promise to see if the card can be updated.... it cannot be.  If anyone can steer me to what is right, if there is recourse, or if, as they have said "oh well, go back to your old program," I will appreciate those thoughts very much.  I cannot afford to shell over another $4000 for a new computer. This was the one to last!     Thanks,  Susan

Thunderbolt 3 PCIe AiC - Connection Problems

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We purchased HP Z4 G4 with Thunderbolt 3 PCIe AiC. The Thunderbolt 3 card is not being detected always– sometimes it appears and sometimes it does not.

 

We followed all of the official instructions about the installation of the card - Win update, BIOS update (01.83 Rev.A), drivers update (17.4.76.300 Rev.A).

 

We tested the Thunderbolt 3 PCIe AiC with UltraFine 5K monitor. After several shut down and restarts, there was a connection. Then we restarted the Z4 G4 again and the connection was lost. We had to plug in and out the TB3 cable a couple of times and then the TB3 PCIe AiC appeared again and hence we had connection. After unplugging the TB3 cable the TB3 card seems to disappear from Device Manager.  

 

We need your urgent assistance on how to fix this matter, as without stable functioning TB3 connection, the Z4 G4 is useless for the purpose it was purchased.

 

Below is the full configuration of the Workstation.

 

HP Z4 G4 WKS

Single unit (TWR) Packaging

HP Z4 G4 90 750W Chassis

Windows 10 Pro 64 Workstations EURO

Operating System Load to M.2

Intel Xeon W-2125 4.0 2666MHz 8.25 4C CPU

32GB (2x16GB) DDR4 2666 DIMM ECC Registered Memory

AMD Radeon Pro WX 7100 8GB (4)DP GFX

HP Z Turbo Drive M.2 512GB TLC SED SSD

6TB 7200RPM SATA 3.5in Enterprise

6TB 7200RPM SATA 3.5in Enterprise 2nd

USB Business Slim Wired Keyboard EURO

HP Optical Wired Mouse USB

9.5mm DVD-Writer 1st ODD

Base FIO 4xUSB3 TypeA

Intel Ethernet I210-T1 PCIe x1 Gb NIC

HP Remote Graphics Software (RGS) for Z

3/3/3 (material/labor/onsite) Warranty EURO

HP Z4 G4 Fan and Front Card Guide Kit

HP Dual Port Thunderbolt 3 PCIe AiC

No Adapters Needed

HP Z4 G4 Country Kit EURO

HP Z4 Std CPU Cooling Solution

HP Packaging Tag Service w/SN and MAC1 and MAC2 and UUID details

HP Packaging Tag SN+MAC1+MAC2+UUID SVC

Door/dock delivery workstations ZD081AA

 

Hp z820 Workstation Motherboard

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Hi everyone,

I have a hp z820 workstation. I realized one of the CPU pin on the motherboard is broke and I wanted buy new motherboard. But I just can found the over versions of my part number. My motherboard is 618266-002. I have Xeon e5 2687w cpu x 2.
When I checked the amazon I just found 618266-003 or 004. I checked the Workstations forum and found some topics but can't do clear this subject. If I buy the 618266-004 motherboard can I use the my xeon e5 2687w CPUs or not? All sellers wrote in description compatible for " e5 2600 - e52620v2 " How I can clarify that ?

Re: Missing driver: PCI\VEN_8086&DEV_2E17&SUBSYS_3648103C&REV_03 for Compaq 8000 Elite


DisplayPort issues with HP Z2 mini G4

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Just bought an HP Z2 mini G4 workstation with a Quadro P1000 installed. The display card should allow you to connect to up to four monitors but I found the workstation has only three DisplayPort output at the back. If I want to utilize the fourth output port from the display card, should I buy an extra MST hub or DisplayPort Port Flex I/O module?

 

Could not start HP workstation after 5 Beep error

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After shutingdown the system for 1 week due to maintanance, the system cound not start up directly.

 

Currently it shows the 5 Blink and 5 beep code . still could not start the sytem. 

 

 

Fan speed, max RPMs problem on Hp Z6 G4 Workstation

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Hi, to everyone

I have HP Z6 G4 workstation with lastet bios version, but all fans keep to work on max rpm`s almost all time when PC is on and its pritty loud and load on cpu, ssd, ram is almost zero.Even when i`m in bios fans again ramp up to very high rpm`s(5000-6000).

Bios version is 02.21 from this year, CPU:Xeon 5122, VGA: Quadro P4000, RAM:32 GB, M.2 SSD and one HDD 1TB with Windows 10 64bit.

Any solution?

HP Z800 Loud Rear Case Fan

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Hi all, I have a HP Z800 which I purchased not too long ago.  The machine itself averages 46-50 decibels of sound primarily due to the rear case chassis fans. I noticed that when I disconnected them from the board the system was as quiet as 20-35 decibels which is a significant improvement to the constant humming and buzzing of the memory and rear chassis fans together when I unplug the rear chassis fans I get error codes with 'press f1 to continue' prompt. I've replaced the rear chassis fans with one from a spare parts unit I have but the issue still persists. Should I change to liquid cooling or is there a software/BIOS fix that I can do. As a side note, the BIOS Thermal fan idle speed is on the minimum. The specifications of the system are as follows:

  • 2x Intel Xeon X5680 3.33Ghz
  • 24GB DDR3 10600R memory
  • SAS 2TB 
  • SATA SSD 500GB Samsung
  • SATA 1tb HDD
  • Nvidia GeForce GTX 1070 ASUS Turbo 8GB 
  • 800W PSU option

The issue when I unplug or remove the rear chassis fans is that the system becomes warmer as it accumulates heat from the two processors, graphics card and memory.  If there's any solutions or suggestions to this issue please let me know.

Thanks 

Clock Drift on DL380 Gen (

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I have an HP DL380 Gen 9 server running windows server 16 in a disconnected lab environment.  This server is also a domain controller.  The server time drifts wildly day to day from actual time.  The lab has a GPS clock for comparison.  The time drifts as much as 2 minutes overnight.

My questions are 

1) is this normal for server hardware in a disconnected environment.

2) are there real time clock boards available to keep time while the server is up?

3) if so, is there a way to identify if a clock board is installed?

 

Thanks

32GB DIMMs *DO* work on z420/z620 workstations

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I wanted to let the community know that I've installed 32GB RDIMMs in both the z420 and z620 and they *DO* work...Obviously the configuration is unsupported by HP but both Windows and ESXi have no problems with them. The only minor gremlin I've noticed is that populating 2 DIMMs/channel with quad-ranked DIMMs (as 32GB RDIMMs are) causes the system to ramp up the fans for 10-20 seconds before POSTing and it creates a bit of a noisy boot delay. But for a total of 256GB/384GB (z420/z620) of ram that's worth it! Be warned of the vagaries of Intel's support for quad-ranked RDIMMs on Ivy Bridge, though. Your memory speed will drop down to 800MHz, for example, and there's no workaround for that, so it's a tradeoff between large memory and fast memory. Note that I have *NOT* tried load-reduced DIMMs (LRDIMMs). They may work too, since they are officially supported on z820 workstations, but they'd be a similarly unsupported configuration from HP's perspective on the z420/z620. The advantage of LRDIMMs--if in fact they end up working--is that your memory speed would not drop to 800Mhz. So I think it would be worth somebody spending $75 bucks to try it out 🙂 Thanks Zach

I want to buy Workstation for Work for huge Softwares , but want to confirm my requirements.

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I want to Buy a Workstation for Business purpose for Huge Softwares & SCADA purpose. So before Negotiating I want my requirements as per below.

L8T12AV HP Z240 Tower Workstation
M6Q16AV HP Single Unit (Tower) Packaging
M0U74AV HP Z240 TWR 280W 90 percent eff.Chassis
2KW69AV Win 10 Pro 64 for Workstations
2KW69AV ACJ India - English localization
M8Z01AV Operating System Load to SATA
N2L08AV Intel Xeon E3-1280v5 3.7 8M GT0 4C TWR
32GB DDR4-2133 ECC (2x16GB) RAM
M6Q40AV NVIDIA Quadro K620 2GB 1st GFX
M6U82AV 1TB 7200 RPM SATA 1st
M6Q10AV HP USB Keyboard
M6Q10AV ACJ India - English localization
M6Q14AV HP USB Optical Mouse
1HH47AV 9.5mm Slim SuperMulti DVDRW 1st ODD L8S32AV HP 3/3/3 Tower Warranty
L8S32AV AB4 Singapore - English localization
L8T15AV HP Z240 Workstation Country Kit
L8T15AV ACJ India - English localization

1FH46AA HP EliteDisplay E233 Monitor


Re: Win 10 PCI Serial Port & PCI Unknown Device Drivers misiing

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Hello please can someone help me solve this my pci card is missing drivers

 

PCI\VEN_8086&DEV_3B67&SUBSYS_304B103C&REV_06
PCI\VEN_8086&DEV_3B67&SUBSYS_304B103C
PCI\VEN_8086&DEV_3B67&CC_070002
PCI\VEN_8086&DEV_3B67&CC_0700

Unable to update Intel Management Engine Firmware

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I have the situation discussed in SUPPORT COMMUNICATION- CUSTOMER ADVISORY Document ID: c06164568. Specifically "Units where the Intel Management Engine was set to disabled in F10 BIOS setup with ME version 11.11.50.1466 or 11.21.51.1458, and desire to have Intel Management Engine set to Enabled in F10 BIOS setup, please call HP and request to have the case escalated to 3LS to be worked."

HP Support Chat is down for the moment. I'm just curious if anyone else had this issue and what was done to fix it? 

HP Update - BIOS and Graphics Driver update discrepancies

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Here are discrepancies that I find, updating the BIOS and Graphics driver

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 

HP z240 Drivers page . . . https://support.hp.com/us-en/drivers/selfservice/hp-z240-tower-workstation/8354563

 

This page just highlights critical updates . . . To determine if installed, or not, go by what you see on the . . . HP SoftPaq Download Manager

 

BIOS . . . The HP Support Assistant apparently has a bug, go by what it says on the . . . HP z240 Drivers page
. . . The HP Support Assistant will still indicate to install the current BIOS
. . . The HP SoftPaq Download Manager will indicate that it is Up to date

 

Intel Graphics Driver . . . The HP page doesn't keep up with the current driver, see what it says on the . . . Intel® Driver & Support Assistant
. . . De-install the current driver first . . . Then make sure that 8 Intel startups are enabled in msconfig / Services . . . Install it
. . . Then the driver will register as installed on the Intel® Driver & Support Assistant
. . . The HP SoftPaq Download Manager will still indicate to install the previous driver

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 

HP SoftPaq Download Manager . . . https://ftp.hp.com/pub/caps-softpaq/cmit/HP_SDM.html

 

HP Support Assistant . . . https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Intel® Driver & Support Assistant . . . https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

HP z800 PSU schematic

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im looking for HP z800 PSU schematic does any one where i can get it ? 

my psu is failing when it needs to take high wattage its an 1100 watt psu i need the schematic so i can start replacing capacitors ect ect if that wont work then i need to hack a atx power supply into the hp z800 power supply 

Re: HP z800 PSU schematic

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Ya i know all these things but the thing is these psu's are now 9 years old and i know atx wont fit the chassis but the internal parts would still fit in the psu it self 

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