Hi guys.. looking for some support if possible.
Pretty much a noob to HPDM but I'm learning fast!!
I have a new deployment of HPDM 4.7 SP3 installed which has an agent version of 4.7.3660.23743.
I've inhertied a Thin Client estate which mostly has a 4yr old version of the client out there, ver 4.4.3660.12990. These clients are mainly t610s.
Ive tried to import 10 or so of these clients manually, but they arent checking in and remain in the Unidentified tab.
Ive found some newer thin clients, t620s, running clients around 4.6, and they check in no problem and i can upgrade them via the _Upgrade Agent job, no problems.
If i try to manually point these older agents to my DM server, I get "Error of writing gateway address, please retry it", i guess the agent software is corrupted in some way.
These are all WES7 32bit clients so there appears to be no MSI or method for me to deploy this manually.
Willing to set a GPO to upgrade these agents if need be.. is there any manual method for upgrading 32bit OS agents?
Tried to pick apart the _Upgrade Agent task also, to see if i can script this manually, but I'm having no luck with this.
Any help appreciated with a way to upgrade my agents!!
Thanks
Andy