Quantcast
Channel: Business PCs, Workstations and Point of Sale Systems topics
Viewing all articles
Browse latest Browse all 9808

BSOD when I sysprep ProOne 400 G2 with Windows 10

$
0
0

Hi

 

I have an issue I have been working on for the last couple of weeks without any result. I have two HP ProOne 400 G2 that makes Blue Screen of Death whenever I run Sysprep on them. I have successful installed and sysprep the computers with Windows 8.1, but with Windows 10 it crash everytime I try.

 

PRIMARY_PROBLEM_CLASS:  0x124_GenuineIntel_PCIEXPRESS

 

I guess it has something to do with a bad driver for a device connected to the PCIExpress BUS, but not sure what to do from here.

 

I get the following from my BSOD analysis:

 

 

Windows 10 Kernel Version 10586 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 10586.0.amd64fre.th2_release.151029-1700
Machine Name:
Kernel base = 0xfffff801`02e7f000 PsLoadedModuleList = 0xfffff801`0315dcb0
Debug session time: Thu Jan 14 11:35:23.343 2016 (UTC + 1:00)
System Uptime: 0 days 0:27:03.005

 

ebugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10586.0.amd64fre.th2_release.151029-1700

SYSTEM_MANUFACTURER:  HP

SYSTEM_PRODUCT_NAME:  HP ProOne 400 G2 20-in Touch AiO

SYSTEM_SKU:  L3N70AV

BIOS_VENDOR:  HP

BIOS_VERSION:  N13 Ver. 02.02

BIOS_DATE:  11/12/2015

BASEBOARD_MANUFACTURER:  HP

BASEBOARD_PRODUCT:  8063

BASEBOARD_VERSION:  KBC Version 05.26

DUMP_TYPE:  2

BUGCHECK_P1: 4

BUGCHECK_P2: ffffe00025cbc038

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BUGCHECK_STR:  0x124_GenuineIntel

CPU_COUNT: 2

CPU_MHZ: b58

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: 49'00000000 (cache) 49'00000000 (init)

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  5

ANALYSIS_SESSION_HOST:  TNI-PC2

ANALYSIS_SESSION_TIME:  01-28-2016 09:26:11.0835

ANALYSIS_VERSION: 10.0.10586.567 amd64fre

STACK_TEXT: 
ffffd001`a3529e08 fffff801`02e41f1f : 00000000`00000124 00000000`00000004 ffffe000`25cbc038 00000000`00000000 : nt!KeBugCheckEx
ffffd001`a3529e10 fffff801`0308fe88 : ffffe000`25cbc038 ffffe000`25d0ca98 ffffe000`25d0ca98 ffffe000`25d275c0 : hal!HalBugCheckSystem+0xcf
ffffd001`a3529e50 fffff800`acb08838 : 00000000`00000750 00000000`00000000 ffffe000`25d0ca04 ffffe000`27994010 : nt!WheaReportHwError+0x258
ffffd001`a3529eb0 fffff800`acb015c2 : ffffd001`9eff6c80 ffffd001`a3529f50 ffffd001`a34f1180 ffffe000`24add200 : pci!ExpressRootPortAerInterruptRoutine+0x24c
ffffd001`a3529f10 fffff801`02e83387 : ffffd001`9eff6c80 00000000`00000000 ffff6dd1`158aa449 00000000`00000010 : pci!ExpressRootPortInterruptRoutine+0x22
ffffd001`a3529f70 fffff801`02fc2168 : ffffd001`9eff6c80 ffffe000`27a49040 00000000`000001ba ffffe000`27414440 : nt!KiCallInterruptServiceRoutine+0x87
ffffd001`a3529fb0 fffff801`02fc23f7 : 00000000`0000002f 00000000`00000000 00000000`00000001 fffff801`0319c180 : nt!KiInterruptSubDispatch+0x108
ffffd001`a9ca5490 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch+0x37


STACK_COMMAND:  kb

THREAD_SHA1_HASH_MOD_FUNC:  0e50fe8fa1ecf43925e43bd200d7bb6400cb19fc

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  b3258f674ee33805ab3940241ac9889fab704dc3

THREAD_SHA1_HASH_MOD:  7ec0dd05e870653df55cacfdf5a6b10cad863ce2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION: 

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PCIEXPRESS

BUCKET_ID:  0x124_GenuineIntel_PCIEXPRESS

PRIMARY_PROBLEM_CLASS:  0x124_GenuineIntel_PCIEXPRESS

TARGET_TIME:  2016-01-14T10:35:23.000Z

OSBUILD:  10586

OSSERVICEPACK:  0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  2015-10-30 03:15:45

BUILDDATESTAMP_STR:  151029-1700

BUILDLAB_STR:  th2_release

BUILDOSVER_STR:  10.0.10586.0.amd64fre.th2_release.151029-1700

ANALYSIS_SESSION_ELAPSED_TIME: 6261

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_pciexpress

FAILURE_ID_HASH:  {0aebd40d-d4c8-456d-b299-4fede7e8bf0c}

 

Best Regards

 

Thomas


Viewing all articles
Browse latest Browse all 9808

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>