Hello,
I am having an issue with not being able to update agents through HPDM.
Device: HP T520
OS: HP ThinPro 5
Agent Version: 4.6.3670.22274
2019-03-08 15:39:57 [Error Details]: Copy files using repository Master Repository.
Failed to download replace to /tmp from /Repository/Agents/HPThinPro5.
Failed to download hpdmagent.hpk to /tmp from /Repository/Agents/HPThinPro5.
Failed to execute Copyfile task.
ErrorCode: 1068032, Error Info: ./port_layer/ftpclient/ShareFolderClient.cpp@867: Failed to mount,username:OBSECURED, password:******, remote path://10.33.0.4/HPDM, locale path:/tmp/HPDMSamba/HPDM
./port_layer/ftpclient/ShareFolderClient.cpp@866: Mount faliled.
This error only happens on this series of thin client.
We have HP T530's that are on HP ThinPro 6, and HP ThinkPro 7 that are able to update their agents just fine through HPDM.
The master repository uses both shared folder, and ftp. Both protocols test out fine, and as I stated in the line above other machines do not have this error.
Any help would be appriciated.
Thank you.