Problems with a 10TB disk in HP Z800

I have installed a 10TB hard drive on my new to me Z800.  Both the bios and Windows 10 only see 2074 GB.  The refurbisher installed the new 10TB drive for me.  The drive was set as MBR in Windows and I changed it to GPT and restarted but nothing changed.  I checked the bios and the SATA Emulation was set to IDE so I changed it to ACHI+RAID but nothing changed.  The Intel RST driver version already installed is 13.2.0.1022.  The most frustrating thing is that I have another Z800 with a 10TB drive and it read all 10TB of the drive instantly upon installing it.   Here is a boot up screenshot of the computer that works properly:

Boot up of Computer1 that works properly

Here is one from the computer that is not working properly (none of the hard drives show up attached to this controller):

Boot up of Computer2 that can't readt the 10TB drive

In this next screen shot, you can see the drive that has 2074 GB capacity is the one that actually has 10TB capacity:

Boot up of Computer2 that can't see 10TB

Could this be the problem?  Any ideas on how to resolve this?  Thanks.