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HP T530 Windows 10 Thin Client - Factory Image - can't apply 2018 October update KB4462917

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Hi - We have deployed HP Device Manager 4.7 SP10 - and have received a number of T530 thin clients we wish to standardise and update. They arrive with Windows 10 Enterprise 2016 LTSB Version 1607 OS Build 14393.2311 - as per organisation requirements.

We have since redeployed the image Imported from HP Update Center - image 17WWETAJ603_ABA_1019.ibr "Win10IoT Image 17WWETAJ603 English (Sept 2017)". This version is the only English version available  - resulting Image Version in HP DM is 17WWETAJ603#SABA#DABA - Noted that the devices seemed to ship with with a mixture of 17WWETBJ601#SABG#DABG and 17WWETBJ602#SABG#DABG. Anyway - the issue is - 

 

We Imported the KB4462917 update from HP Update Center. It cannot deploy.

 

The Error is 0x800f081e The specified package is not applicable to this image. 

 

I think the package is applicable - the reason being:

*** The update worked once on this same T530 with the out of box image 602 (if I recall correctly it was originally 602 but not now) and did not at all work with 601 I.e. I deployed simultaneously to two devices - this 602 subject device worked, the current 601 device did not.

 

So in summary, currently we have the same problem with two images:

A) an out-of-box 17WWETBJ601 image

B) an HP Update Center 17WWETAJ603 image

 

Can anyone advise what I should do?

 

The DISM.log shows:

2018-11-27 07:31:44, Info                  DISM   DISM Package Manager: PID=3136 TID=2524 Encountered the option "packagepath" with value "C:\TEMP\windows10.0-kb4462917-x64_b78ba2c94a6c18007e94127cbec2b0c35115f49f.cab" - CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine
2018-11-27 07:31:50, Info                  DISM   DISM Package Manager: PID=3136 TID=2524 Package Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.2551.1.7 with CBS state 0(CbsInstallStateAbsent) being mapped to dism state 1(DISM_INSTALL_STATE_NOTPRESENT) - CDISMPackage::LogInstallStateMapping
2018-11-27 07:31:50, Error                 DISM   DISM Package Manager: PID=3136 TID=2524 The package Package_for_RollupFix is not applicable to the image. - CPackageManagerCLIHandler::Private_ProcessPackageChange
2018-11-27 07:31:50, Info                  DISM   DISM Package Manager: PID=3136 TID=2524 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
2018-11-27 07:31:51, Info                  DISM   DISM Package Manager: PID=3136 TID=2524 CBS session options=0x100! - CDISMPackageManager::Internal_Finalize
2018-11-27 07:31:51, Info                  DISM   DISM Package Manager: PID=3136 TID=936  Error in operation: the package is not applicable. (CBS HRESULT=0x800f081e) - CCbsConUIHandler::Error

 

The CBS.log shows:

2018-11-27 07:31:47, Info                  CBS    Opened cabinet package, package directory: \\?\C:\TEMP\, sandbox location: \\?\C:\TEMP\8095974B-C1B2-496F-9D8C-CA950F4CBCC5\, cabinet location: \\?\C:\TEMP\windows10.0-kb4462917-x64_b78ba2c94a6c18007e94127cbec2b0c35115f49f.cab, manifest location: \\?\C:\TEMP\8095974B-C1B2-496F-9D8C-CA950F4CBCC5\update.mum

2018-11-27 07:31:50, Info                  CBS    Not able to add file to extract: update.ses [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2018-11-27 07:31:50, Info                  CBS    Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.2551.1.7, Parent: Package_for_KB4132216~31bf3856ad364e35~amd64~~10.0.1.0, Disposition = Detect, VersionComp: EQ, BuildComp: GE, RevisionComp: GE, Exist: present
2018-11-27 07:31:50, Info                  CBS    Appl: detectParent: no parent found, go absent
2018-11-27 07:31:50, Info                  CBS    Appl: Evaluating package applicability for package Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.2551.1.7, applicable state: Absent

2018-11-27 07:31:51, Info                  CBS    Exec: Processing started.  Client: DISM Package Manager Provider, Session: 30705078_1211498541, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.2551.1.7
2018-11-27 07:31:51, Info                  CBS    Exec: Using execution sequence: 20
2018-11-27 07:31:51, Info                  CBS    Reboot mark set
2018-11-27 07:31:51, Info                  CBS    Winlogon: Registering for CreateSession notifications
2018-11-27 07:31:51, Info                  CBS    Winlogon: Loading SysNotify DLL
2018-11-27 07:31:51, Info                  CBS    Winlogon: Starting notify server
2018-11-27 07:31:51, Info                  CBS    Disabling LKG boot option
2018-11-27 07:31:51, Info                  CBS    Exec: Creating restore point: Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.2551.1.7, current: Absent, targeted: Absent
2018-11-27 07:31:51, Info                  CBS    Restore point type: Install
2018-11-27 07:31:51, Info                  CBS    Perf: Begin: nested restore point - begin
2018-11-27 07:31:51, Info                  CBS    Failed setting restore point [HRESULT = 0x80070422 - ERROR_SERVICE_DISABLED]
2018-11-27 07:31:51, Info                  CBS    Exec: Begin: nested restore point - failed, ignoring and continuing. [HRESULT = 0x80070422 - ERROR_SERVICE_DISABLED]
2018-11-27 07:31:51, Info                  CBS    Appl: detect Parent, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.2551.1.7, Parent: Package_for_KB4132216~31bf3856ad364e35~amd64~~10.0.1.0, Disposition = Detect, VersionComp: EQ, BuildComp: GE, RevisionComp: GE, Exist: present
2018-11-27 07:31:51, Info                  CBS    Appl: detectParent: no parent found, go absent
2018-11-27 07:31:51, Info                  CBS    Appl: Evaluating package applicability for package Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.2551.1.7, applicable state: Absent
2018-11-27 07:31:51, Info                  CBS    Plan: Skipping package since its start state and target state are both absent for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.2551.1.7, current: Absent, pending: Default, start: Absent, applicable: Absent, targeted: Absent, limit: Installed
2018-11-27 07:31:51, Info                  CBS    Perf: Entering stage: Planning
2018-11-27 07:31:51, Info                  CBS    FLOW: Entering stage: Planning
2018-11-27 07:31:51, Info                  CBS    Exec: Single phase execution, there's no package planned, skip the rest of execution
2018-11-27 07:31:51, Info                  CBS    Reboot mark cleared
2018-11-27 07:31:51, Info                  CBS    Winlogon: Simplifying Winlogon CreateSession notifications
2018-11-27 07:31:51, Info                  CBS    Winlogon: Deregistering for CreateSession notifications
2018-11-27 07:31:51, Info                  CBS    Enabling LKG boot option
2018-11-27 07:31:51, Info                  CBS    Exec: Processing complete.  Session: 30705078_1211498541, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.2551.1.7 [HRESULT = 0x00000000 - S_OK]
2018-11-27 07:31:51, Info                  CBS    Session: 30705078_1211498541 finalized. Reboot required: no [HRESULT = 0x00000000 - S_OK]

 

 

 

 

 

 

 

 

 


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