Hello,
I have a problem with HP performance advisor application. Application wont open and when opening i get a message (System.DllNotFoundException). Application is unable to load Advisor.Utils.dll. I had installed new version of .NET framework 4.7.2. There is no issues in device manager. sfc /scannow did not find any integrity violations. All drivers is up to date.
Best regards
ERROR REPORT
HP Performance Advisor (version 2.1.3103.0)
An unexpected problem occurred at 5:54 PM on 9/18/2018.
"Unable to load DLL 'Advisor.Utils.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)"
Diagnostic information will be written to the AdvisorError.txt file on the Windows desktop. If this problem persists, please send this file to ap-assist@hp.com.
Manufacturer: Hewlett-Packard
Model: HP Z420 Workstation
BIOS: BIOS - J61 v03.94
OS: Windows 7 (64-bit) - Microsoft Windows 7 Professional
Graphics: Quadro K2000
An unhandled System.DllNotFoundException exception was caught at:
at Advisor.Engine.Workstation.cStorageCore.InitializeSysCore(String checksum)
at Advisor.Engine.Workstation.cStorageCore.DiscoverProfile() in cStorageCore.cs:line 551
at Advisor.Engine.Workstation.cPlatform.Interrogate() in cPlatform.cs:line 687
at Advisor.Engine.cEngine.Startup(iAdvisorUi ui) in cEngine.cs:line 201