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Me firmware problems on z420

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Hi! I'm trying to update the mei firmware on the workstation, but it fails. If i try to flash in dos it give me the error "cannot locate me device driver", in windows the me devide has an error code 10 and the driver not start (so the update can'to go on). In bios if i go in the system information menu for get the me version, i have a blank field. Before trying to update the me firmware i've updated the bios firmware. Was 1.02, done the update to 1.23, and finally to the last one. What i can try to do? Thanks!

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