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HP ThinPro - confusing error message

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I just finished deploying 16 new HP t530 thin clients running the HP ThinPro operating system (Linux). The thin clients connect to a Windows terminal server via Remote Desktop Protocol.

 

When users are required to change their password on the Windows domain, HP ThinPro returns a very confusing error message if the user enters a password that doesn't meet the minimum password requirements. The error message reads as follows:

 

Password Change Failed

WARNING: The "syslog" option is deprecated

machine 192.168.16.5 rejected the password change: Error was : Password restriction.

 

You'd think HP could make this error message more user friendly. I received several support calls because users don't understand what the error message means, especially the part that says "The syslog option is deprecated."

 

Is this something HP could address in a future software update?


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