Hi all,
My hp laptop is not starting the windows and it just stays in the page that loads the windows.
Neither the system or windows restore is working to reset the OS.
As i have read I tried to upgrade upgrade the BIOS because is the old F.64.
Althought under the BIOS update in the HP Support page of my laptop there is the new F.71 Bios when I try to install it there is not option for my System ID which is 2164.
There is one that is 2165.
Can I use that instead?
Thanks,
Kostas