Hello,
A client of mine has a old hp R5500 xr ups for their server rack, and we're getting the notice of a bad battery
The password to the web console wasn't document and the old IT tech is long gone.
I saw that it's possible to reset it via serial cable by resetting the HP UPS Management Module and having a serial cable in the bypass/config serial port, but i'm not able to get anything on my putty session
i'm using a cisco console cable, which I've confirmed is good with their fortigate rotuer. I've tried with both a ups to serial adapter and a direct serial connection from one of the servers.
session settings:
speed: 115200
data bits: 8
stopb its: 1
partiy: none
flow control: none
Anyone have any advice?
